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Thank you for inquiring about our "Quick Repair Service" at Luggage First-Aid Station. Our process is as below: 1. Attach 3 photos of the luggage (including 1 original photo, 2 photos of the damaged areas) 2. Customer service will preliminarily assess whether the " luggage " can be repaired. 3. After successful registration, please provide the delivery address/contact person/phone/delivery time slot/delivery date. 4. The general repair time is 1-3 working days (the day of collection is not included). 5. On the day of collection, please prepare the suitcase and cash for the handover at the agreed location. (Only ground floor/lobby handover is accepted) 6. After the repair is completed, delivery will take about 1-3 working days (the entire process is completed in approximately 7-10 days).
Luggage repair items quotation: 🏅 Single Wheel Set of 4 - $280💵 🏅 Double Wheel Set of 8 - $350💵 🏅 Trolley Set of 2 - $350💵 🏅 Handle 1-2 - $280💵 🏅 Special Models - Price upon request💵 Maintenance services include cleaning of maintenance locations and replenishing lubricants (^Note: The general maintenance time is about 7-10 days to complete) (^Note: Repair of Bottom Frame will take approx 14 days) (The above service charges include 3 months maintenance) Customers keep the receipt to our store to enjoy maintenance services

Do you know the condition of your luggage ?

Does a short period of usage indicate good condition ?
Issues can happen in luggage even without much usage. It will be a huge problem for you if the lugggae breaks down during travel.

You must check your luggage’s condition before travel.
Especially in suitcases used for a longer time.
It is a waste to throw away suitcases used only a few times.

Luggage First Aid - Luggage Repair Expert

Luggage First Aid was established in 2014. We have fixed more than 10,000 luggage throughout the years.

We serve our every customer with fine craftsmanship and an ever-improving spirit, so that we can deliver to you service with the best quality.

Our shops operate in different areas in Hong Kong, and we are still expanding constantly. Our repair service is all operated by professional expert.

Luggage First Aid provides various luggage repair service, including luggage wheel repair (single wheel, double wheel, movable metal seats with single wheel) and pull handle repair.

We offer service guarantee so that you can enjoy our repair service with ease.

99% of all luggage is repairable. Feel free to contact us by Whatsapp and send us a photo of the luggage. We will give you a price quote and reserve a repair session for you as soon as possible.

Quick Repair

Express Repair (+$50)

Repair lasts for around 45 minutes (double wheel repair and movable metal seats with single wheels repair may last for 2 hours)
Express repair service lasts for 30 minutes or less. Availability depends on the demand at a particular shop and the condition of the luggage that requires fixing (For more info, enquire our customer service representative via WhatsApp)

Please bring your luggage to the shop. After repairing, our logistic team will deliver the luggage to your address (delivery fee from $20).
You can also collect the fixed luggage at shop. Additional price may be charged for removing the movable metal seat of the luggage.

We recommend clients to take photos of the luggage and send to us via WhatsApp for initial inspection.
We will provide quotation and reserve time slot for repair service as soon as possible.
We will arrange professional repair specialist for the service. You only need to bring the luggage to the shop at reserved time slot.
After repair, our logistic team will deliver the luggage to your address (delivery fee $20 up). You can collect the luggage at shop.